Thank you for being part of Real Pilates! We value the time, dedication, and trust you bring to your Pilates practice with us.

As a reminder, all sessions at Real Pilates must be paid in full before attending private sessions, workshops, and group classes. Please check your Real Pilates account. If you have any unpaid balances on your account, please complete your payment as soon as possible.

**To secure your session, any unpaid bookings will be charged the day before your appointment.Charges are processed at 6:00 PM Monday–Friday and 1:00 PM Saturday–Sunday. A member of our front desk team may reach out prior to processing the charge. If you are charged for a single session but would prefer to apply a package instead, just let us know within 24 hours and we’ll happily convert the charge to your package.

If you have a future booking but have not remedied a previous attendance, your future booking will be cancelled within 24 hours of your un remedied session. We truly appreciate your understanding.

Our studio runs on precision — in movement, in teaching, and in operations. To continue providing exceptional care to our clients and support to our trainers, we rely on timely and complete payments for all services.

Payments can be made easily online, by phone, or at the front desk.

We truly appreciate your understanding and partnership in helping us maintain the integrity and rhythm of your Real Pilates studio.

If you have any questions please email us at info@realpilatesnyc.com or call us at 212.625.0777. 
With gratitude and warmth, 

The Real Pilates Team