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TEAM GUIDE & FAQ'S
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CODE OF ETHICAL PRACTICE

This code provides Real Pilates employees, staff, trainees, graduates and other team members with a set of guidelines designed to protect the rights, dignity and safety of all clients, staff and the public.

Definition of “Ethic(s)”: “moral principle; code of behavior; moral philosophy”.

I WILL ENSURE QUALITY OF SERVICE TO ALL CLIENTS.

  1. I will approach my work in a competent, caring and responsible manner at all times.

  2. I will maintain the highest standard of professional conduct and duty of care.

  3. I will make best efforts to keep up to date with current research and its implication for my work with each client.

  4. I will adopt best-practice approaches to my work, in line with current research literature and industry-wide best practices.

  5. I will engage in ongoing professional education at least on an annual basis, or as required by any professional bodies of which I am a member.

  6. I will respect clients’ right to confidentiality in verbal matters and with regard to confidential personal and medical information that may be disclosed to me as part of the client/instructor relationship.

I WILL WORK WITHIN THE SCOPE OF MY PRACTICE AND WITHIN MY LIMITATIONS.

I will work within my scope of practice as defined by government guidelines and any professional body of which I am a member.

  1. I will refer clients to other allied health or medical professionals where appropriate.

  2. I will take responsibility for maintaining my physical, mental and emotional wellbeing and, if I cannot function adequately, to refrain from working and seek professional help where necessary.

I WILL RESPECT THE RIGHTS, DIGNITY AND WORTH OF EACH CLIENT.

  1. I will demonstrate appropriate cultural sensitivity in person, online or elsewhere.

  2. I will treat everyone equally regardless of sex, ethnic origin or religion.

  3. I will not exploit my relationship with a client, co-worker or professional colleague in any way.

I WILL MODEL RESPECT TO MY COLLEAGUES AND MY PROFESSION.

  1. I will not denigrate my colleagues or other health professionals in person, online or elsewhere. 

  2. I will treat other professionals with dignity and respect regardless of training, methodology, style, sex, ethnic origin or religion. I will never engage in hate speech, bullying or cyberbullying, or any other defamatory, offensive or derogatory content.

  3. I will ensure that my marketing and promotional materials do not mislead clients and consumers.

  4. I will adhere to the laws of the United States regarding discrimination, slander, and defamation in all public communications

  5. I will inform Real Pilates by way of formal complaint, if I know of anyone who has breached any of the above code.

 

Real Pilates Anti-Discrimination Policy

At Real Pilates, we are committed to maintaining a safe, inclusive, and respectful environment for all clients, trainers, and staff. We believe that everyone—regardless of background, race, nationality, religion, gender identity, sexual orientation, age, or ability—deserves to feel welcomed and valued in our studio.

Our Commitment

We have a zero-tolerance policy for discrimination, harassment, or hate speech in any form. This applies to:

  • Verbal, written, or physical actions that demean, exclude, or create hostility toward any individual or group.

  • Discriminatory or offensive language regarding race, ethnicity, nationality, religion, gender, sexual orientation, disability, or any other protected characteristic.

  • Any behavior that creates an unsafe, unwelcoming, or uncomfortable environment for our staff or clients.

For Clients

By participating in sessions at Real Pilates, you agree to uphold these values. While we welcome open dialogue, discussions that include discriminatory, political, or divisive topics are strongly discouraged within our studio space. Any client who engages in behavior that violates this policy may be asked to modify their conduct. Continued violations may result in termination of services.

For Employees & Trainers

Our team members deserve a workplace that is free from discrimination or harassment. Employees and trainers are encouraged to report any concerns to management without fear of retaliation. We are committed to taking swift and appropriate action to address any violations of this policy.

Enforcement & Consequences

If a violation of this policy is reported, Real Pilates reserves the right to take action, which may include:

  • A verbal or written warning outlining the concern and expectations moving forward.

  • Suspension or termination of services for clients who refuse to adhere to our standards.

  • Disciplinary action, up to and including termination, for employees who violate this policy.

At Real Pilates, we stand for respect, inclusivity, and professionalism. Thank you for being part of a community that values the well-being of all.

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